Help

Nota bene: Unlike others - MARTINS PHILATELIE only charges your credit card when we are ready to ship your merchandise - not when your order is placed!

How to buy

Free entrance - Buying is only an option: visit freely

Trying is not buying - Buy without ordering. Evaluate your buying plans and the final price without any commitment. At any time, you can cancel the order and your order is only effective once you have sent us your contact information.


Buying steps


Choose products by clicking on the yellow shopping cart and please use only the internal links and not the functions of your browser in our shop. Search the products through the menu and the indicated pages  |<< < 2 3 4 > >>|  in our online catalogue.

The articles are put into your SHOPPING CART automatically and your order is effective only once the order details and your customer data have been sent.

Once you have finished your order, click on ORDER and then indicate your customer data.

If you are ordering for the first time, you need to fill out the shown form - please indicate carefully your exact e-mail address to receive our confirmation sent automatically. Your account is only activated once you have responded to this confirmation, which allows you to follow the status of your order and will provide you with full customer advantages.

You can now verify your customer's data that appear, and click on the button PAYMENT. Then you will then be redirected to our bank server and be asked to indicate your credit card data (secured connection encrypted after SSL standards, visible in your browsers' address field by the beginning of 'https// ..). After a short verification process and a confirmation by your own bank, the payment will be effective successfully and your order placed. Please note: unlike others - we only charge your credit card once we are ready to ship and not when the order is placed!

If you do not wish to pay by credit card, you can also pay by transfer payment to our account. For that, please print the order page and send it by postal mail or by fax. Your order will be carried out as soon as we received your payment.

NEVER PRINT THE SHOPPING CART FOR YOUR ORDER - PLEASE ALWAYS ENTER AND CONFIRM YOUR CONTACT INFORMATION BEFORE !!!

You can pay by BANK TRANSFER TO OUR ACCOUNT:
Germany - Postbank Ludwigshafen Kto.Nr. 106398-674 - BLZ 54510067
France - BPL : IBAN FR76 1470 7000 4004 0210 1914 879 . BIC : CCBPFRPPMTZ

and send your order by postal or by fax.

Online payment: immediate shipment - Bank transfer: shipment after payment receipt.

Prices

The total price to be paid in our online shop is in the category

  1. STAMPS
    Sum of the single prices + shipping flat fee of 6 € for shipment address in France, abroad 8 €, no costs for orders above 250 €
  2. STAMP PACKETS
    Sum of the prices + shipping, depending on total weight of the items purchased and the delivery address. The total amount to pay is displayed at the end of the order process before payment.

Shipping includes insurance - all our shipments are privately insured and the transport is without any risk for you.

Payment methods

Four options:

  1. Online secured payment, up to 1000 €
    • enter your credit card number + expiry date, encryption, then transmission to the bank server only;
    • confidential, safe, fast.
  2. Credit card by fax, no maximum amount.
    • fax your card + expiry date + signature
    • 3 days for clearing, less confidential
  3. Transfer to our account, no maximum amount, but mail and cash delay.
    • France - BPL : IBAN FR7614707000400402101914879 . BIC : CCBPFRPPMTZ
    • Germany - Postbank : IBAN DE48545100670106398674 . BIC : PBNKDEFF
  4. Payment via PayPal is free of charge for customers living outside the European Community;
    customers living inside the European Community are charged with additional fees of 3,4% (equal to the fees charged by Paypal).

Transport

IMMEDIATE AND INSURED SHIPMENT - Your order is carried out as soon as we receive the payment. Articles are packed carefully - a bill is enclosed to the shipment and the shipment is protected against damages and totally insured: if your parcel is lost or stolen during the transport, we replace or refund your order in total.

Shipment are registered or - if necessary - are sent as insured letter by the French postal service 'La Poste'.

Carriage time according to our experience, can vary from 2 to 3 days in France, from 4 to 6 days in Europe and about 6 to 8 days for USA/Canada - the real delay always depends on the carrier.

Guarantee

SATISFIED OR REFUNDED - All stamps are without any faults in very fine condition:

  • MNH = mint never hinged with full undamaged original gum
  • FU = fine used with authentic postmarks
  • MH or M = mint, but hinged (concerns only some articles offered as 'bargain' in our column 'we suggest')

see also => terms of sale

Abbreviations

= MNH = mint never hinged with full undamaged original gum
= MH = mint, with original gum, but hinged
() = M = mint, no gum or renewed gum
= FU = fine used with authentic postmarks
fine used, without any default (only concerning the 'classical' period until 1900)
used, with small, acceptable defaults (only concerning the 'classical' period until 1900)
click here and add article to shopping cart
click here for more detailed descriptions or full size images

Privacy

Your name and address will not be given to anyone. We are respecting the French law "informatique et libertés" dated January 6th, 1978, protecting your privacy.



Login / RegistrationLogin / Registration

Daily giftDaily gift
25 different stamps GERMANY UNTIL 1900
25 different stamps GERMANY UNTIL 1900
for free with your order